5 Tips to Increase Customer Lifetime Value with B2B SaaS Subscriptions
Subscriptions have taken the software business landscape. And while certain aspects of software business have become more efficient, such as...
The popularity of usage-based pricing is increasing steadily. The rise of cloud services and SaaS are the fields where the change has been radical. According to a recent study*, roughly 50% of SaaS companies have usage-based elements in their pricing schemes.
Usage-based pricing models have many benefits and are often a preferred model for both the supplier and the customer. Usage-based pricing is often attractive to customers because it allows them to pay only for what they use, rather than paying a flat rate for a set amount of the product or service.
In this blog post, we'll show you key actions that will help your business transition smoothly into pay-per-use pricing. With these steps, you'll be able to provide greater convenience and value for your customers while increasing revenue for your company.
As businesses move towards subscriptions and consumption-based services, scalability is important for long-term success. This means the ability to manage various pricing models, from simple unit prices to tiered pricing models, the ability to manage various usage data streams, and increasing volumes. But it is a good idea to start small and expand gradually.
By introducing just a few usage-based products or services to start with, and gradually increasing their number over time, companies can ensure that they are well-equipped to handle larger-scale operations once they become more established in this type of billing model.
To ensure that your business is successful, it is essential to keep track of all billing events associated with the delivery of services. Automated collection of billing events is the first step to avoid revenue leakage and customer confusion. The next is automated rating of the usage, to set the right price for the collected usage.
These elements, called data mediation and rating are essential for any business adopting usage-based pricing models. These capabilities will also define the level of flexibility and automation for the future. And remember, manual work with usage-based pricing is the key to challenges: revenue leakage and customer churn.
Agile billing is essential for any business to stay ahead in an ever-evolving market. By having a subscription management platform with contract lifecycle management, businesses can adapt their customer contracts and pricing models with ease and react quickly to changes in the market.
Service businesses are based on data. It is important that your billing solution has both API integration and robust data processing capabilities to cope with multiple data streams, both now and as they develop alongside your business.
This not only eliminates future data processing issues but also provides valuable insights into customer behavior while also ensuring all data is correctly processed. Rich customer data is key for successful RevOps operations, and a subscription management platform is the real goldmine of information for RevOps teams.
This blog post explored the rising trend of usage-based pricing, especially in cloud services and SaaS. Approximately 50 % of SaaS companies have embraced usage-based elements in their pricing schemes*, highlighting its increasing prevalence. For customers, this offers the advantage of paying for what they use, enhancing its appeal.
Incorporating usage-based pricing has the potential to transform businesses by providing them with greater flexibility, efficiency, and a customer-focused approach. By following the suggested steps, companies can successfully navigate this transition, leading to long-term growth and success in their respective markets.
Good Sign is an expert in pricing and billing. Our software, which is produced as a cloud service, is used by SaaS companies as well as by IT service companies that provide various data center or consulting services. And in many industries in XaaS service models!
So, if you feel your billing needs will outgrow your current recurring revenue billing solution, or if you are just curious to learn how Good Sign does things differently, feel free to take us to the test! We will gladly take on your challenge and prove to you it can be done, and that the new world lies beyond just subscriptions.
* https://offers.openviewpartners.com/state-of-ubp-second-edition#takeaway1
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