Here Is Why Your Clients Keep Complaining About Invoices
For your Largest clients, your bill is the mirror of your standards Talk to your clients, and they will all agree, their satisfaction with your...
Subscriptions promise simplicity. And that is why most subscription and recurring billing systems are focused on simplified B2C recurring models. However, companies in B2B recurring revenue need to go beyond simple subscription management to manage their customer contracts at a reasonable cost.
New business models offer great opportunities. Moving to subscription and pay-per-use models has certainly picked up! And businesses are also evaluating and putting in place subscription and recurring billing software.
Flexibility and future-proof are always important when choosing business software.
Assuring software flexibility is even more important for a business, which already has a large base of existing customer contracts as a result of many years of business history. Existing contracts contain the evolution of offerings, pricing models, and customer-specific terms. Clients are happy with their deals, and the effort to re-negotiate does not usually pay off.
Most subscription and recurring billing software cover the fairly limited needs of the most recently launched subscriptions. But do they offer the flexibility needed for future-proof?
How about the flexibility needed for automating the pricing and billing of the legacy contract portfolio?
If not, how do you put those square pegs in the round holes of your new subscription billing system?
Increasing the effort in the actual billing processing is not where the solution lies. Billing is not a problem if the customer contract can be entered and managed in a "digital twin" form when the signatures are in place.
Whenever there is a need to improve the billing process or decrease the number of billing complaints, the contracts should be put in the spotlight!
By putting the contract in the middle, you can solve billing challenges easily.
Look at enterprise architecture in recurring business! Agile billing software contains contract lifecycle management and it sits in the middle, right between the CRM and the ERP solution.
What more, agile billing software does not handle contract lifecycle management as a standalone function. It can also tap from CRM and ERP systems to create a single source of (contract) truth for billing.
Contracts will change over time. Services get renewed, terminated, added, and adjusted. Your contract-to-cash process must capture these changes to produce accurate invoices and avoid revenue leakage.
Any pay-per-use model requires also capturing and rating of usage for each billing period over the lifecycle of the contract.
We at Good Sign provide agile billing software where contract lifecycle management is core and flexibility is guaranteed with a set of:
Kindness towards your dear old client contracts is secured and future-proof is guaranteed.
If you feel your billing needs will outgrow your current billing solution, or if you are just curious to learn how Good Sign does things differently, feel free to take us to the test! We will gladly take on your challenge. Let's get your business beyond just subscriptions.
Good Sign Software helps businesses solve existing pain points in monetizing service contracts and managing subscriptions and pay-per-use services. We help companies freely grow scalable services.
Feel free to contact us and let’s have a chat on how we can support your company.
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