2 min read
Marc Wullings: Jun 22, 2021 9:35:39 AM
Billing Really Is Part Of Your Customer Process Over the past 10 years, the CX landscape has changed dramatically. Where older CRM systems handed over to ERP when the client signed the deal, we now look much broader to the whole lifecycle of the...
Read More
2 min read
Petri Takala: Jun 15, 2021 8:45:00 AM
Billing Needs Flexibility, Bridging ERP And CRM We recently had a great conversation with Igor Stenmark, the billing expert at MGI Research, and...
2 min read
Heikki Hirvensalo: Jun 11, 2021 12:00:00 PM
How to gain proper visibility to your service contract-to-cash process? How to automate pricing and billing of a wide legacy contract base and yet...
1 min read
Marc Wullings: Jun 2, 2021 12:15:00 PM
Data-driven decision-making has been the holy grail since the inception of business analytics. Many years and management books later, the old...
2 min read
Petri Takala: May 5, 2021 9:00:00 AM
The City Of Lahti Enables Personal Carbon Trading How do you involve your citizens in becoming carbon-neutral and give them control in achieving this...
1 min read
Petri Takala: Apr 19, 2021 8:45:00 AM
You Win Some, You Lose Some Revenue is the result of doing things right. After hard-fought sales battles, optimized production of service processes,...
