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Taija Engman: Jun 7, 2017 2:41:04 PM
“Customer expectations have been permanently upgraded”, stated Henrik Ehrnrooth, President & CEO of KONE Corporation in his opening key note at the Manufacturing Performance Days 2017 summit last week. He voiced that companies can no longer sell...
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Mervi Vikki-Aaltonen: Oct 18, 2016 10:56:10 AM
We are glad to inform that Good Sign is now a certified app/interface for ServiceNow! Say Good Bye to MS Excel Spreadsheets for gathering service...
3 min read
What Is the Role of ERP? For any kind of business, ERP systems have established an extremely important role in the past years – even to be counted as...
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The Long Journey to Digital Economy As for today, it might seem that we have travelled far with the opportunities brought to us by digitalization....
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Taija Engman: May 4, 2016 3:30:00 PM
Many prominent service providers have chosen ServiceNow as their backbone system for service management and SAP as their ERP/financial system....
2 min read
Franz Reuchlein: Apr 19, 2016 5:00:00 PM
In the service business industry, customer service can play a critical role in retention and expansion of customer base. Furthermore, many customers...
