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Janne Kivilaakso: Apr 18, 2018 7:17:00 AM
The other day I attended an event where sales coach Mika D. Rubanovitsch @Rubanovitsch was talking about sales, marketing and customer behavior. His key statement was that the buying behavior of customers is changing way faster than companies’...
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Petri Takala: Feb 8, 2018 11:36:27 AM
Certified ServiceNow integration for pricing, billing and monetization Service Transformation Calls for New Business Systems Since its birth in 2004...
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Petri Takala: Nov 28, 2017 7:39:00 AM
From Products to Smooth Services The World Economic Forum has anticipated that all products will have become services by the year 2030. This is quite...
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Taija Engman: Sep 21, 2017 9:07:00 AM
From Product Design to Service Design Design used to be associated with tangible materials like wood and glass and plastic and metal: Rococo...
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Taija Engman: Jun 28, 2017 10:04:59 AM
Contract Documents Have a New Meaning in the Digital Era If you were asked to visualize a contract, would you think of a pile of paper with hand...
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Taija Engman: Jun 7, 2017 2:41:04 PM
“Customer expectations have been permanently upgraded”, stated Henrik Ehrnrooth, President & CEO of KONE Corporation in his opening key note at the...
