2 min read
Petri Takala: Nov 23, 2021 12:52:35 PM
The Age of Customer Centricity The customer is always right, but there has never been a time when the customer had so many options to be right in decision-making. Today, the customer has an endless number of options available and smooth access to...
Read More
2 min read
Petri Takala: Oct 5, 2021 10:33:46 AM
New Models, New Pricing, New Billing? Todays’ innovation pace is faster than ever before in history. That is reflected in the record time...
2 min read
Petri Takala: Sep 29, 2021 1:00:00 PM
The Servitization Business Promise Servitization has been around for years but has recently really started to get traction. The reasons are clear....
2 min read
Petri Takala: Sep 17, 2021 8:45:00 AM
Since MIT offered the first Managed Service Provider (MSP) functions in the ’60s, the industry has grown and evolved tremendously both in revenue and...
2 min read
Taija Engman: Jun 30, 2021 10:00:00 AM
Yes, you want recurring billing, but your ERP and legacy systems do not provide the pricing and rating flexibility to cater for subscriptions and...
2 min read
Marc Wullings: Jun 22, 2021 9:35:39 AM
Billing Really Is Part Of Your Customer Process Over the past 10 years, the CX landscape has changed dramatically. Where older CRM systems handed...
