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Petri Takala: Nov 23, 2021 12:52:35 PM
The Age of Customer Centricity The customer is always right, but there has never been a time when the customer had so many options to be right in...
2 min read
Petri Takala: Oct 5, 2021 10:33:46 AM
New Models, New Pricing, New Billing? Todays’ innovation pace is faster than ever before in history. That is reflected in the record time...
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Petri Takala: Sep 29, 2021 1:00:00 PM
The Servitization Business Promise Servitization has been around for years but has recently really started to get traction. The reasons are clear....
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Taija Engman: Jun 30, 2021 10:00:00 AM
Yes, you want recurring billing, but your ERP and legacy systems do not provide the pricing and rating flexibility to cater for subscriptions and...
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Marc Wullings: Jun 22, 2021 9:35:39 AM
Billing Really Is Part Of Your Customer Process Over the past 10 years, the CX landscape has changed dramatically. Where older CRM systems handed...
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Petri Takala: Jun 15, 2021 8:45:00 AM
Billing Needs Flexibility, Bridging ERP And CRM We recently had a great conversation with Igor Stenmark, the billing expert at MGI Research, and...
