Flexible Billing Platform Enables Modern Services
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Marc Wullings : Jun 2, 2021 12:15:00 PM
Data-driven decision-making has been the holy grail since the inception of business analytics. Many years and management books later, the old phrasing “garbage in, garbage out” still seems as valid as on day one. So where do you find relevant data? In this blog we argue you are sitting on it: use your billing data for decision making.
Can we do better than we do today? Surely, we have the data available to tweak existing processes and optimize them, but we could also leverage the same data to change course if needed or desired.
Where does billing data come into play? When we talk about monetization. The billing data is a great source to measure and predict outcomes of optimizations and decisions you want to make on your monetization model. Not just in terms of volume, but also terms of cash flow, payment terms, clarification requests, etc. Truly a great source of data in your company that is often overlooked when only revenue numbers are considered. Here are some examples:
Many studies found that decision-making is mostly an emotional process. Let's use data to support our decisions.
With many clients, we use our agile billing system to predict monetization changes by mimicking new business rules, shadow-playing with their live data. The result is better insight into the effects of the projected change. You might even want to call that optimized decision-making.
If you feel your billing needs will outgrow your current recurring revenue billing solution, or if you are just curious to learn how Good Sign does things differently, feel free to take us to the test! We will gladly take on your challenge and prove to you it can be done, and that the new world lies beyond just subscriptions.
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